Enrolling in Benefits

Active, regular, full-time Gongsters working a minimum of 30 hours per week are eligible for benefits on your date of hire. Part-time, temporary, and seasonal Gongsters and their dependents are not eligible to participate in the benefits described on this site.

Log in to ADP Workforce Now via Okta SSO or directly at workforcenow.adp.com.

1. Log in to ADP via Okta (gongio.okta.com). If you are unable to log in, reach out to the Benefits & Payroll teams. Click Enroll Now or Remind Me Later.
2. Click Start Enrollment to be taken to the Welcome section.
3. Ensure all information is up to date in the Manage Dependents & Beneficiaries section.
4. All plans will be displayed in the Select Benefits section. You'll have the option to Select Plan to confirm your election, View All Plans for other options in the category, or Waive Benefit and select a reason.
5. After plan selection, review costs either per pay period or annually (for your understanding only — this won't impact costs).
6. When enrolling in plans, select dependents if applicable. Your coverage level (Gongster Only, Gongster + Spouse/DP, Gongster + Child(ren), Gongster + Family) is driven by which dependents you select to enroll.
7. For Voluntary Life Elections and Beneficiaries, click Select Plan and choose the amount of coverage for each.
8. If the amount is over the guaranteed issue amount, you'll need to provide an Evidence of Insurability (EOI) and submit to Gong.
9. Select your beneficiaries, including Primary and Secondary. Click continue to preview and review, then click Save and Continue to Next Benefit.
10. On the final Review and Submit section, review all selected benefits, then click Submit Enrollment. Your elections will not be processed until you submit. Choosing Save for Later will not send the enrollment to HR.
11. Make sure you receive the confirmation note indicating your elections have been submitted.

When you enroll yourself in medical, dental, and/or vision coverage, you may also cover your eligible dependents, including:

• Your legal spouse or qualified domestic partner
• Children under the age of 26, regardless of student, dependency, or marital status
• Children past the age of 26 who are fully dependent on you for support due to a mental or physical disability and indicated as such on your federal tax return
• Children of a same-sex or opposite-sex domestic partner relationship, up to age 26 (regardless of marital status)

Domestic Partner (DP) Eligibility Criteria

If you are enrolling a Domestic Partner, you affirm that you have met all eligibility requirements listed below for the previous 12 months:

• You maintain the same principal place of residence and intend to do so in the future.
• You agree to be responsible for each other's basic living expenses if either of you is unable to provide such expenses for themselves.
• You are both 18 years or older.
• Neither of you are married.
• You are not related by blood to such a degree that you would be prevented from marrying in the state in which you reside.
• Neither of you have maintained coverage for another Domestic Partner under any health plan within the last six months (this excludes a Domestic Partner that has died within the last six months).
• You agree to notify Gong immediately upon your inability to satisfy any of the criteria of Domestic Partnership.

IRS regulations mandate that the value of the health care benefits is considered taxable income to the Gongster. Contributions for the domestic partner and domestic partner's children need to be made on an after-tax basis.

Documentation Verification for Dependents

To cover your family members, Gong needs to verify dependent eligibility. If you are adding a dependent, you must provide the following documentation to complete enrollment:

• Spouse: Marriage certificate
• Child: Birth certificate or other proof of birth
• Domestic Partner: Declaration of domestic partnership

After Open Enrollment ends, you cannot change your benefits and will have to wait until the next Open Enrollment — unless you experience a Qualified Life Event (such as marriage, birth, or loss of coverage).

Common Qualified Life Events Include

• Marriage
• Welcoming a new child
• Loss of coverage
• Leave of absence
• Loss or change in employment

Gong sends benefit election information to insurance partners every Thursday. Elections submitted by end of day Wednesday should generally be available for carrier registration the following Monday or Tuesday. If you miss the weekly cutoff, allow one additional week for partner systems to update.

Create your carrier accounts

• Cigna — my.cigna.com
• Kaiser — kp.org
• Delta Dental — deltadental.com
• MetLife Vision — mybenefits.metlife.com

Medical ID cards are mailed and typically arrive two to three weeks after your election. Your card includes the subscriber number used to identify your medical coverage.

If you need the information sooner, create an online carrier account and access a digital card. Dental and vision plans do not issue ID cards; your subscriber number for those benefits is your SSN.

By the end of your first week, you can register and set up your retirement account with Fidelity at401k.com. Review the Gong retirement page for plan eligibility, contributions, and enrollment details.

For questions about enrollment or any other benefits program, email the Gong Benefits Team at benefits@gong.io. You can also ask Bruno in Slack for assistance.