Making changes mid-year
Life changes. When it does, you may be able to update your Gong benefits outside of Open Enrollment.
You have 30 days from your qualified life event to make changes.
Outside of new-hire enrollment and Open Enrollment, health benefit changes are only allowed after a qualified life event (QLE).
Your guide
Qualified life events
What counts, why changes are allowed, and how to update your elections in ADP.
What is a QLE?Life events that let you change benefits mid-year
Your benefit elections normally stay the same all year. A qualified life event changes who needs coverage or what coverage you have, so the IRS and your plans allow you to update your elections to match your new situation.
QLEs include:
- Adding a new child
- Adoption
- Marriage
- A child gaining eligibility
- Adding employee coverage
- Dropping employee coverage
- Loss of other coverage
Turning 26? This is a QLEComing off a parent's health plan counts as loss of coverage
Aging off a parent's plan at 26
Children can generally stay on a parent's health plan until age 26. When you turn 26 and lose that coverage, it counts as a loss of coverage QLE — you can enroll in Gong's medical, dental, and vision plans without waiting for Open Enrollment.
In ADP, choose Lost Other Coverage and use the date your parent's coverage ends. Make your elections within 30 days of that date so you don't have a gap.
How to make a change in ADPStep-by-step from the ADP Help Center guide
- Log in to ADP through Okta. If you don't see ADP in Okta, contact us.helpdesk@gong.io.
- From the ADP home page, click Benefits (or go to Myself > Benefits > Enrollments).
- Under Qualifying Life Events, choose the event that fits your situation (or click View more events), enter the effective date, and click Continue.
- Complete Basic Information for any new dependent (name, birth date, gender, Tax ID). No Tax ID yet? Check Applied For and update it later.
- Click Continue To Enrollments. Go through each benefit — new dependents are not added to your plans automatically.
- For each plan, keep your current plan or select a different one, and choose which dependents to add or remove. Your coverage level is set by the dependents you select.
- Click Continue to Preview, review costs and covered people, then Save and Continue to Next Benefit.
- When every step is done, click Continue to Summary, review everything, and click Submit Enrollment.
Make sure you receive the confirmation that your elections were submitted. Choosing Save for later does not submit your changes.
What you can update during a QLEMedical, dental, vision, FSA, beneficiaries, and voluntary plans
- Enroll in, change your plan selection, or add/remove dependents on your medical plan (for example, switching between Cigna HDHP, Cigna PPO, or Kaiser where available)
- Enroll in or add/remove dependents on your dental plan
- Enroll in or add/remove dependents on your vision plan
- Enroll in or change your Flexible Spending Accounts
- Update your life insurance beneficiary (Manage Beneficiaries)
- Enroll in voluntary plans: Voluntary Life and AD&D (employee, spouse, child), Critical Illness, Hospital, Accident, and Group Legal
Voluntary Life elections above the Guarantee Issue amount require Evidence of Insurability (EOI) before the full amount is approved. Beneficiary percentages must total 100% for each category (primary and secondary).
Other changes to considerLife insurance, retirement, taxes, and your address
A life event often affects more than your health plan. While you're making updates, consider:
- Life insurance — review your coverage amount and beneficiaries
- Retirement planning — revisit your 401(k) contributions and beneficiaries in Fidelity NetBenefits
- Tax withholding — update your W-4 if your filing status or dependents changed
- Address updates — keep your home address current in Workday
- Spending accounts — adjust HSA or FSA contributions for new expenses
Questions? Email benefits@gong.io.